Managing security staff resident conflicts to reduce tensions
Why are residential area security guards always in the news? It has been noticed that several incidents about residents clashes with security guards have become part of our daily news feed now and then. Managing security staff resident conflicts effectively is crucial to reducing tensions. A recent incident took place on Thursday night in the Ecovillage-1 society in Greater noida where the security staff beat up the residents for complaining about power cuts Source : NDTV . In another incidence that occurred at Amrapali Leisure Valley in Greater Noida West where a guard was thrashed for denying entry of a SUV for lack of society sticker. source : TimesNow . Why are we seeing a surge in such cases? Why is there so much conflict and lack of cooperation among residents and security staff at such modern RWA high rise societies? The reasons are not that that complex to understand. Most RWA hire security services purely on the basis of economic reason...